How it works

From missed call to booked job —
in under 30 seconds.

Ghost runs silently in the background. The moment a call goes unanswered, the system kicks in automatically — no action needed from you.

1

Missed call detected

A customer calls.
You're on the job.

Your Twilio number rings and goes unanswered — you're on a roof, under a sink, or just busy. Ghost detects the missed call the instant it ends and immediately queues a callback.

MISSED CALL

(555) 392-4821

Unknown · Just now

R

Riley — Ghost AI

Calling back now…

LIVE
Riley

"Hi, this is Riley calling from Joe's HVAC — you just tried to reach us. How can I help?"

Caller

"Yeah my AC isn't working, need someone out ASAP."

Riley

"Got it — I have Monday at 9 AM or 2 PM available. Which works better for you?"

0:23

2

AI calls back

Riley calls the customer
within 30 seconds.

Ghost's AI voice agent — Riley — dials the customer back automatically. Riley sounds natural, knows your business name, and gets straight to the point: finding a time that works.

  • Answers common questions about your services
  • Checks your real availability before offering slots
  • Handles objections and reschedule requests naturally
3

Appointment booked

Job lands on your calendar.
Customer gets a text.

The moment the customer confirms a time, Ghost locks it in — protected against double-booking — and fires an SMS confirmation to the customer automatically. It shows up in your dashboard immediately.

  • Appointment saved instantly, no double-booking possible
  • SMS confirmation sent to customer right away
  • Full call summary logged to your dashboard

SMS · Joe's HVAC

Hi, your appointment for AC Repair is confirmed for Monday, Jul 7 at 9:00 AM. Reply STOP to cancel.

Delivered · just now

New appointment

Marcus Thompson

AC Repair · Mon Jul 7, 9:00 AM

booked

Ready to stop losing jobs
to voicemail?

Set up takes minutes. Ghost starts catching missed calls the same day.